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How Do You Choose a Domain Name for Your Small Business?

Choose a domain that matches the public name customers know you by, is short, and is easy to say and spell. Use a common ending like .com when you can get it, but Google says the ending itself doesn’t change how your site performs in search. Before you buy, search for variations and check that no one holds a trademark on the name.

A domain name is your website address, like summitroofing.com. The ending, like .com, .net, or .co, is called the top-level domain (TLD).

The Small Business Administration (SBA) says your domain doesn’t have to match your legal name or your “doing business as” name. But it should match the name customers see on your truck, your sign, and your Google Business Profile (GBP). That’s what outline line 8.1.4 means: the website name should be consistent with your public brand.

Say your company’s legal name is “Hendricks Home Services LLC” and your trucks say “Clearwater Gutters.” Customers will type “clearwatergutters.” That’s the domain to look for.

Line 8.2.3 is the search step: checking your first choice and the obvious variations before you commit.

  • People can’t find a confusing domain. If customers hear your name on the radio and can’t spell it, they’ll search and might click a competitor.
  • Trademark trouble. The U.S. Patent and Trademark Office (USPTO) treats domain names and trademarks as separate things. Registering a domain doesn’t give you rights to the name as a brand. If your domain copies someone’s trademark, you can face a dispute under the Uniform Domain-Name Dispute-Resolution Policy (UDRP) and lose the domain.
  • Email depends on it. Your domain becomes your business email address (see 12.1.1 Business Email Domain). Changing domains later means changing every email, card, and listing.
  • Mixed signals. A domain that doesn’t match your name makes it harder for people and search engines to connect your website to your listings (see 19.7 Entity Consistency).

Every business that will have a website or business email. If you already own a domain that matches your public name, you can skip to 13.1.2 Registrar Ownership.

  1. Start from your public brand name (see 8.1.3 Public Brand Name). Don’t pick a domain first and name the business after it.
  2. Make a shortlist of 3 to 5 versions. The plain name is first, like clearwatergutters.com. Then add a short word if needed, like clearwatergutterco.com, or your town, like clearwatergutterscda.com.
  3. Say each one out loud. If you have to spell it for someone on the phone, it’s harder to use. Avoid hyphens, numbers, and odd spellings when you can.
  4. Search each version and its variations at a domain registrar (line 8.2.3). Check common misspellings, the plural, and the other popular endings. Note who owns the ones that are taken, and visit the sites.
  5. Check for trademark conflicts. Search the USPTO trademark database for your name (see 8.3.1 Trademark Search). If someone in a related field owns it, pick another name or talk to a trademark attorney.
  6. Check social handles to see if the same name is available (see 8.2.4 Social Handle Search).
  7. Pick the ending. .com is what most people type by habit. Google’s search FAQ says the TLD doesn’t affect performance in Google Search, so a .co or .services ending won’t hurt rankings. Country endings, like .ca, do tell Google which country you serve.
  8. Decide on extra domains. You may want to buy an obvious misspelling or the .net version and point them to your main site. Keep it to the few that matter.
  9. Register it in a business-controlled account right away. See 13.1.2 Registrar Ownership before you buy.
  10. Record the domain in your Master Business Record (see 5 Master Business Record).
  • Your shortlist with notes on each option
  • Screenshots of the domain search and the trademark search, with dates
  • The registration receipt once you buy

Keep these with your brand and name records.

  • Stuffing keywords into the domain, like best-cheap-roofer-boise-idaho.com. It’s hard to remember, hard to say, and looks spammy to customers.
  • Using a domain that doesn’t match your sign. Customers trust the name they see.
  • Letting a web designer buy it in their own account. That’s the most common way owners lose their domain (see 13.1.2 Registrar Ownership).
  • Buying dozens of variations you’ll never use and then letting them lapse.
  • Skipping the trademark check because the domain was “available.” A domain being open doesn’t mean the name is free to use.
  • Picking a city name when you plan to grow into other towns.

A trademark attorney: if your name is close to another business’s name, especially in your field. Questions to ask:

  • Is there a real risk that this name could be confused with an existing trademark?
  • Should I register my own trademark before I build the brand?

[Bill: add a short story or lesson here. For example, how you picked the SiteSmarty domain, or a client whose domain didn’t match their truck lettering and what that cost them.]

If you’d rather have this done for you, SiteSmarty helps local businesses choose, register, and set up their domain and website.

  • [Date I did this:]
  • [What I actually did, step by step: the shortlist I made for SiteSmarty, the variations I checked, and why I chose the final domain]
  • [What it cost and how long it took:]
  • [What surprised me or what I’d do differently:]
  • [Screenshot or photo to add, with private info blurred: the domain search results and trademark search for SiteSmarty]
  • [Result so far:]

Does my domain name have to match my business name? Not your legal name. The SBA says it doesn’t have to. It should match the public name customers know you by.

Is .com better than other endings for SEO? Google’s search FAQ says the ending doesn’t affect how your site performs in Google Search. For search engine optimization (SEO), .com mainly helps because people type it by habit.

Should I put keywords or my city in my domain? Only if it’s part of your real name or helps people remember it. Pick the domain for customers, not for rankings.

Should I buy misspellings of my domain? Buy the one or two that customers are most likely to type, and point them to your main site.

Can a domain name get me in trademark trouble? Yes. Registering a domain doesn’t give trademark rights. If it copies a trademark, the owner can bring a UDRP dispute.

  • Question: Does the domain match the public business name, and was it checked for variations and trademark conflicts before purchase?
  • Pass looks like: A short, easy domain that matches the sign and GBP name. Shortlist, variation search, and trademark search on file. Registered in a business-controlled account.
  • Fail looks like: A domain that doesn’t match the brand. Keyword-stuffed or hard to spell. No trademark check. Owned by a designer or vendor.
  • Evidence to collect: Shortlist, dated search screenshots, trademark search results, and the registration receipt.

Where this fits

Do this first: 8.1.3 Public Brand Name, 8.2.1 State Business Name Search, 8.3.1 Trademark Search

Do this next: 13.1.2 Registrar Ownership

Related pages: 8.1.1 Legal Name, 8.1.2 DBA or Trade Name, 8.2.4 Social Handle Search, 8.3.3 Name Confusion Risk, 12.1.1 Business Email Domain, 14.1.1 Business Name, 19.7 Entity Consistency

Sources

This page explains general rules and Bill's own experience. It is not legal, tax, or insurance advice. Talk to a qualified professional about your situation.

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