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What Should I Have Ready Before I Spend Money on Ads?

Don’t spend on ads until nine things are true. Your offer is defined, you know who it’s for, you can handle more work, leads will get a fast reply, the landing page works, and you can track each lead to a sale and its profit. You also need the right permission for any follow-up messages, a spending limit, and a written rule for when to pause.

Most wasted ad money isn’t caused by the ad. It’s caused by what happens after the click: a slow reply, a broken form, a full schedule, or no way to tell which ads brought in paying jobs. This checklist catches those problems before they cost you.

What it means: confirming the product or service you’ll advertise is clearly defined.

How to do it: write down exactly what you’re selling, the price or price range, and what’s included (see 7.1.2 Core Offer). Make sure your website has a page for it.

Common mistake: advertising “all your home needs” when you really want water heater jobs.

What it means: confirming who the ad is for.

How to do it: describe the customer, where they are, and what they’re searching for (see 7.1.4 Ideal Customer). Match the ad area to the area you actually serve (see 7.7 Define the Service Area).

Common mistake: ads showing 50 miles past where you’re willing to drive.

What it means: confirming you can handle more work.

How to do it: look at your schedule for the next 4 to 6 weeks. Decide how many extra jobs you can take without hurting quality (see 7.1.9 Capacity).

Common mistake: ads that bring calls when you’re already booked a month out, so leads go cold and money is wasted.

What it means: confirming every lead will get a fast reply.

How to do it: name who answers ad leads, their hours, and the response time goal (see 16.2.2 Lead Response Time). Set up alerts (see 18.9 Internal Notifications). Call your own number during business hours and after hours to see what a customer experiences.

Common mistake: paying for calls that go to a full voicemail box.

What it means: confirming the page the ad sends people to works.

How to do it: check that it loads fast on a phone, matches the ad’s offer, shows your phone number, and has a form that sends to the right person (see 13.6 Landing Pages and Funnels). Submit a test form and call the number on the page.

Common mistake: sending ad clicks to the home page, where the offer isn’t mentioned.

What it means: confirming you can follow each lead from source to sale, revenue, and margin.

How to do it: set up conversion tracking in the ad platform. Google Ads defines a conversion as a customer action you’ve decided is valuable, like a call or a form submission. Set up form and call tracking (see 13.7.3 Form Tracking and 12.3.3 Call Tracking). Record the source on each lead in your customer records, and record the job value when it closes (see 15.8 Lead-Source Tracking).

Common mistake: counting form fills in the ad account but never checking which ones became paid jobs.

What it means: confirming you have the right permissions for follow-up.

How to do it: if ad leads will get marketing texts or emails, make sure your form collects the right consent with unchecked boxes. Automated marketing texts need prior express written consent under Federal Communications Commission (FCC) rules (see 12.6 Communication Consent Records and 18.4 Text Message Marketing Rules).

Common mistake: adding every ad lead to a text promotion list without consent.

What it means: setting a controlled spending limit.

How to do it: set a monthly cap and a daily or weekly limit in the platform. Base it on what a new customer is worth to you and what you can afford to lose while you learn (see 7.8.13 Maximum Customer Acquisition Cost and 20.10 Paid-Job Economics).

Common mistake: no cap, and a bill that’s double what you expected.

What it means: deciding ahead of time when the campaign pauses.

How to do it: write it down before launch. For example, “Pause if we spend $750 with no booked job,” or “Pause when booked more than 3 weeks out” (see 20.11 Ad Budget and Stop Rule).

Common mistake: letting a losing campaign run month after month.

An advertising specialist can set up tracking and campaigns correctly from the start. Questions to ask:

  • How will I see which ads led to paying jobs, not just clicks?
  • What budget and stop rule make sense for my first 90 days?
  • Who owns the ad account, and can I see everything in it?

[Bill: add a short note. For example, what SiteSmarty checks before a client starts ads, or a business that wasted money because the phone wasn’t answered.]

If you’d rather have help with this, SiteSmarty builds websites and landing pages that are ready for ads.

  • [Date I did this:]
  • [What I actually did, step by step: how SiteSmarty worked through each of the nine checks]
  • [What it cost and how long it took:]
  • [What surprised me or what I’d do differently:]
  • [Screenshot or photo to add, with private info blurred: the completed checklist and conversion tracking setup]
  • [Result so far:]

How do I know I’m ready for ads? When all nine checks are done: offer, customer, capacity, response, landing page, tracking, consent, budget, and stop rule.

Will ads help my Google Maps ranking? No. Google says you can’t pay for a better local ranking. Ads appear in separate ad spots.

What tracking do I need before advertising? Conversion tracking in the ad platform, form and call tracking, and a lead source and job value on each customer record.

How much should I spend at first? An amount you can afford to lose while you learn, capped in the platform, and tied to what a new customer is worth to you.

Outline lineQuestionPass looks likeFail looks likeEvidence to collect
20.1.1 OfferIs the advertised offer defined with a matching page?Written offer and pageVague offerOffer notes and page
20.1.2 CustomerIs the audience and ad area defined?Ad area matches service areaAds beyond service areaTargeting settings
20.1.3 CapacityCan the business handle more work?Open capacity confirmedBooked outSchedule review
20.1.4 ResponseWill every lead get a fast reply?Owner, hours, and alerts setVoicemail fullTest call notes
20.1.5 Landing pageDoes the landing page work on a phone and match the ad?Tested form and phoneHome page or broken formTest results
20.1.6 TrackingCan each lead be tracked to sale and margin?Conversions and job values recordedClicks onlyTracking setup and lead report
20.1.7 ConsentAre follow-up permissions collected correctly?Unchecked consent boxesNo consentForm screenshot
20.1.8 BudgetAre spending caps set?Caps in platformNo capBudget settings
20.1.9 Stop ruleIs a stop rule written before launch?Written ruleNoneCampaign plan

Where this fits

Do this first: 18.1 Choosing Marketing Channels, 18.2 Marketing Campaigns, 13.7.1 Analytics Setup and Measurement Plan

Do this next: 20.2 Choosing Paid Lead Sources

Related pages: 7.1.2 Core Offer, 7.1.4 Ideal Customer, 7.1.9 Capacity, 7.8.13 Maximum Customer Acquisition Cost, 13.6 Landing Pages and Funnels, 13.7.3 Form Tracking, 12.3.3 Call Tracking, 15.8 Lead-Source Tracking, 16.2.2 Lead Response Time, 12.6 Communication Consent Records, 20.10 Paid-Job Economics, 20.11 Ad Budget and Stop Rule

Sources

This page explains general rules and Bill's own experience. It is not legal, tax, or insurance advice. Talk to a qualified professional about your situation.

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